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FAQ

Arriving from Panama City by Flight

If you’re flying into Bocas del Toro, we can arrange for a driver to meet you at the airport exit. The journey includes:

  • A 2-minute car ride to the Bocas Water Excursions dock on 1st Street, Isla Colón. 
  • A 10-minute boat ride to our dock on Bastimentos Island, called “Shortcut” (ride duration may vary depending on sea conditions).
  • You’ll then take a 10-minute scenic walk through the jungle—keep an eye out for sloths, monkeys, and even caimans!

 

Arriving after 6:30 PM? 

Transportation Costs:

  • Taxi from the airport: $4 per person
  • Water taxi from Isla Colón:
    • $8 per person (7:30 AM – 6:30 PM, minimum 2 people)
    • $10 per person (before 7:30 AM & after 6:30 PM, minimum 2 people)
    • Solo travelers: Price doubles ($16 during the day, $20 early morning/night)

 

All charges will be added to your room bill for convenience.

Already in Bocas del Toro?

Let us know where you’re staying, and we’ll assist in arranging a taxi and water taxi for you. Prices vary by location.

Bocas has a warm, tropical climate year-round. There is no set “rainy season,” but November and July tend to be wetter months. Expect both sunshine and rain throughout the year.

No need! Our reception team can arrange everything once you arrive. However, if you prefer to book ahead, contact us at info@palmarbocas.com or WhatsApp: +507 6763-8487.

Check In: 3:00 PM

Check Out: 11:00 AM

Early or late arrival? Let us know in advance!

Breakfast: 8:00 AM – 10:30 AM

Lunch & Dinner: 11:00 AM – 9:00 PM

Bar: 8:00 AM – 10:00 PM

Yes! We offer vegan, vegetarian, and gluten-free options. If you have any particular dietary restriction, please reach out to us in advance so we can ensure we can accommodate your needs.

Yes, Wi-Fi is available in all rooms and common areas of the hotel.

Yes! All our water is fresh, filtered rainwater with electrical heating—free from chemicals and additives. However, as water is a limited resource, we ask guests to use it conservatively.

Yes, all rooms have 110v outlets.

No, we do not have a public kitchen. Please do not bring any food as they can attract insects and animals (except if you are in a unit with a kitchenette and refrigerator).

Yes! Our remote location makes Palmar one of the safest places in Bocas. We recommend taking standard precautions, such as locking valuables in the safe or locker provided in each room.

Palmar Beach Lodge is on Red Frog Beach, surrounded by jungle.

Options include:

  • Relaxing on the beach
  • Yoga classes
  • Massages
  • Jungle hikes
  • Exploring other beaches
  • Booking tours (snorkeling, cacao tours, and more!)

Red Frog Beach is not a party destination, but we offer nightly activities like live music, bonfires, If you’re looking for parties, Bocas Town is the place to go, and our reception team can arrange boat transfers.

Snorkel sets: Available for rent at $5 per day.

Surfboards: We don’t rent them onsite, but we can arrange rentals for you.

Kayak: Talk to location about kayak rental.

As we are located in the jungle, you’ll encounter some wildlife and insects. However:

  • The ocean breeze helps keep mosquitoes away.
  • Chitras (sandflies) appear at dawn and dusk near mangroves but can be repelled with coconut oil or bug spray.
  • Malaria is not a concern in this area, but check entry requirements with your embassy before traveling.

No dangerous animals to worry about!

The ocean in Bocas del Toro is warm year-round. Conditions at Red Frog Beach range from calm to choppy with large waves. On rare occasions, the beach may not be swimmable, but a lifeguard is on duty daily from 11 AM to 5 PM.

Polo Beach (a short walk away) is almost always calm and swimmable.

Here’s a list of essential items to bring for your stay:

  • Lightweight, breathable clothing
  • Swimsuits (bring extra, they take time to dry!)
  • A light rain jacket
  • Comfortable sandals and/or flip-flops
  • Water shoes for exploring rocky areas
  • Sneakers or hiking sandals for jungle walks
  • High-SPF sunscreen (reef-safe recommended)
  • A hat or cap
  • Insect repellent (natural options like citronella or DEET-based), coconut oil (helps prevent sandfly bites)
  • Dry bag for electronics and valuables, snorkeling gear (optional, but rentals are available)
  • Reusable water bottle (stay hydrated!)
  • A flashlight or headlamp (essential for walking at night)

For any further questions, feel free to reach out to us!

info@palmarbocas.com

WhatsApp: +507 6763-8487